Policies and Reminders

IMPORTANT HEALTH & HYGIENE NOTICE:

Please notify us if you are pregnant or have a pacemaker, so we can make the necessary preparations to ensure your comfort and safety.

Due to hygiene protocols, we regret we cannot provide services to individuals with lice. We appreciate your understanding. 

REFUND & RESCHEDULING POLICY AT HUNNY & JADE:

At Hunny & Jade, we aim to provide every client with a rejuvenating and seamless experience. We understand that sometimes plans change, so we’ve outlined the following policies to ensure clarity and fairness for all:

Deposit Refund Policy:

• Deposits are refundable if cancellations are made at least 48 hours before the appointment.
• Cancellations within 48 hours or no-shows will not be eligible for a refund.
• Refunds will be processed via the original payment method.

Rescheduling Policy:

• Depending on availability, appointments can be rescheduled up to 48 hours in

advance.

• Rescheduling requests made within 48 hours of the original appointment cannot be accommodated

No-Show Policy:

• If you are more than 15 minutes late without notice, it will be considered a no-show
• unless you agree to a shortened session.
• We value every client’s time, so no-shows will not be refunded.

OUR MISSION:

At Hunny & Jade, we specialize in treatments that prioritize the health of your scalp, hair, and skin. While we are not a traditional hair salon, our focus on therapeutic processes ensures an elevated experience for your well-being. Please note that we do not offer hair styling; we only provide drying services as part of our treatments.

BEFORE YOUR VISIT:

To make the most of your appointment, we recommend arriving 15 minutes early to relax and enjoy your time with us. Please review our policies before booking, and don’t hesitate to reach out if you have any questions.